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Q. What is Web Host Manager?
WHM allows you to but is not limited to administering individual accounts, reseller accounts & performing basic system and control panel maintenance via a secure interface.
In other words, it is used mostly by hosting companies. It enables you to host other websites without any hassle. Using the username/password 'demo', you may see what WHM is like by clicking here.
Q. How do I create a new account?
1. To access the Account Functions Menu, click on Account Functions, on the main screen of your WebHost Manager interface. Click on Create a New Account.
2. Enter the domain name and username of the account in the Domain and UserName fields. The UserName field will automatically populate with the first eight characters of the domain name, but you can change this to whatever you want.
3. Enter the password and disk space quota for the account in the Password and Quota fields. Indicate whether this account is an IP address or not in the IP tick box. If ticked, all accounts created with this package cannot use a domain name.
4. Indicate whether CGI access, Shell access, and FrontPage Extensions are allowed in the CGI Access, Shell Access, and FrontPage Extensions tick boxes.
5. Then, enter the maximum number of items allowed in the Max FTP Accounts, Max Email Accounts, Max Email Lists, Max SQL Databases, Max Subdomains, Max Park Domains, and Max Addon Domains fields.
6. After that, enter the maximum bandwidth in megabytes allowed by the account in the Bandwidth Limit field.
7. Lastly, assign a cPanel theme to the account then click create and you're done!
Note: All resources that your user's have are shared with what package you signed up with. For example, if you signed up for the 'Basic' package and have 15 GB bandwidth; if you host someone and they use 20 GB bandwidth we will suspend your account all accounts you are hosting. So, remember to set a limit when you create an account for your users!
Q. What if I need to suspend one of my accounts?
Go to the left sidebar and click 'Unsuspend/Suspend an Account'under Account Functions. Click on the required domain or user name in the displayed list. If you are suspending an account, enter a brief description of why the account is being suspended in the field next to Reason. If you do not wish for the Reseller who owns the account you are suspending to be able to unsuspend it, click on the Disallow resellers from unsuspending tick box. Click on the Suspend button to suspend the account or the UnSuspend button to unsuspend the account.
Q. What is the skeleton directory?
The Skeleton Directory is the directory template that is used to create all new accounts. Any files that are placed in the skeleton directory are automatically copied into new accounts. For example, if you place an index.html file in the /public_html/ folder in your skeleton directory, all new accounts will automatically include that file in their /public_html/ folder.
Q. In my WHM, I don't have any options, what do I do?
Contact support immediately and we will fix it for you.
Q. I am still having trouble with WHM, what do I do?
Contact support via email or ticket and we will help you out!
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